Terms of Service

Last updated: September 2026

Welcome to Northernly. These Terms of Service govern your use of our website and any purchases made through our online store.

By accessing our website, placing an order, or purchasing a product from Northernly, you agree to these Terms of Service.

Throughout these Terms, “Northernly”, “we”, “us”, and “our” refer to Momentum Commerce, trading as Northernly.

1. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction or that you have permission from a parent or legal guardian where required.

You may not use our products or website for unlawful or unauthorized purposes.

We reserve the right to refuse or cancel orders where reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, stock issues, or misuse of our website.

2. Product Information

We aim to present our products, descriptions, specifications, images, and prices as accurately as reasonably possible.

Colors, lighting effects, dimensions, and the appearance of products may vary slightly depending on the device used to view our website, environmental conditions, manufacturing variations, and how the product is installed or used.

Product images may include styled or digitally created promotional imagery intended to demonstrate the appearance or intended use of a product.

We reserve the right to modify product specifications or discontinue products where appropriate.

Nothing in this section limits rights that cannot legally be excluded under applicable consumer law.

3. Prices & Payment

Prices are displayed in the currency selected or shown on our website.

Any applicable taxes, shipping charges, duties, or other fees will be displayed or communicated where required.

Payment must be successfully completed before an order can be processed.

We reserve the right to correct genuine pricing or listing errors. If an error affects an order you have already placed, we will contact you where appropriate.

4. Orders

After placing an order, you may receive an order confirmation by email.

An order confirmation does not necessarily mean that your order has already been shipped.

Please make sure your name, shipping address, email address, and other order information are accurate before completing your purchase.

If you notice an error, contact us as soon as possible at info@momentumcommerce.eu

5. Shipping & Delivery

Northernly ships to selected countries and regions.

Estimated delivery times shown on our website are estimates and are not guaranteed unless explicitly stated otherwise.

International orders may be shipped from different fulfillment locations depending on product availability and the customer's destination.

Delivery may be affected by circumstances outside our reasonable control, including customs processing, carrier delays, weather conditions, public holidays, and other logistical disruptions.

Please refer to our Shipping Policy for additional information.

6. Returns & Refunds

Returns, cancellations, replacements, and refunds are handled according to our Returns & Refunds Policy and applicable consumer law.

Unless required by applicable law or stated otherwise in our Returns & Refunds Policy, we do not guarantee returns or refunds solely because a customer changes their mind.

This does not affect mandatory rights relating to defective, damaged, incorrectly supplied, or non-conforming products.

7. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact info@momentumcommerce.eu and provide your order number and appropriate evidence of the issue, such as photographs or video.

We will assess the issue and provide an appropriate remedy where required, which may include replacement, repair, refund, or another solution.

8. Product Use

Customers are responsible for using and installing products according to the supplied instructions and their intended purpose.

Northernly is not responsible for damage resulting from misuse, improper installation, unauthorized modification, neglect, or use inconsistent with the product instructions, except where liability cannot legally be excluded.

For products intended for installation in vehicles or electrical systems, professional installation may be appropriate depending on the product and vehicle.

9. Third-Party Services

Our store may rely on third-party providers for services such as payment processing, shipping, website functionality, analytics, and order fulfillment.

Your use of certain third-party services may also be subject to their respective terms and policies.

10. Intellectual Property

Unless otherwise stated, the Northernly name, branding, website design, written content, original graphics, and other Northernly-owned materials are protected by applicable intellectual property laws.

You may not reproduce, distribute, sell, or commercially exploit Northernly-owned content without our prior written permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

11. Reviews & User Content

If you submit reviews, photographs, feedback, or other content to Northernly, you confirm that you have the right to submit that content.

You must not submit unlawful, misleading, abusive, infringing, or fraudulent content.

We may moderate or remove user-submitted content where reasonably necessary.

12. Prohibited Uses

You may not use our website:

• For unlawful or fraudulent purposes
• To infringe intellectual property rights
• To transmit malicious software or harmful code
• To interfere with the security or operation of our website
• To submit false or misleading information
• To attempt unauthorized access to our systems
• To conduct fraudulent transactions

We may restrict access where these Terms are materially violated.

13. Disclaimer & Limitation of Liability

To the maximum extent permitted by applicable law, Northernly is not liable for indirect, incidental, or consequential losses resulting from misuse of our products or website.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Nothing in these Terms excludes mandatory consumer guarantees or statutory rights.

14. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

15. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be available on this page with an updated revision date. Changes apply prospectively as permitted by applicable law and do not remove rights already acquired under an existing purchase agreement.

16. Governing Law

These Terms are governed by the laws applicable to The Netherlands, subject to any mandatory consumer protection rights that apply in the customer's jurisdiction.

Nothing in this section deprives consumers of protections that cannot legally be waived.

17. Contact Information

Questions regarding these Terms of Service can be sent to:

Northernly
Legal business name: Momentum Commerce
Email: info@momentumcommerce.eu
Business address: Kerkhofweg 183, 7586AD, Overdinkel, The Netherlands                        Chamber of Commerce / KVK: 42139374
VAT ID: NL005527821B14
Telephone: +31616238929